Private Fees | Discounts | Bulk Billing
We are a mixed billing practice. Bulk billing is available for eligible patients, including:
- Children under 16 years
- Pension Card holders
- Health Care Card holders
- Concession Card holders
- Commonwealth Seniors Health Card holders
Please contact our friendly reception team for current fees and billing information.
GP Private Fees
Fees as from 13th July 2026
| Service / Item No. | Consult Fee | Rebate | Gap Fee |
|---|---|---|---|
| Short (3) | $68.00 | $20.55 | $47.45 |
| Standard 15 mins (23) | $95.00 | $45.05 | $49.95 |
| Long 20-30 mins (36) | $155.00 | $87.10 | $67.90 |
| Long 30-40 mins (36) | $185.00 | $87.10 | $97.90 |
| Extra Long (44) | $210.00 | $128.35 | $81.65 |
GP Integrative Medicine Fee
All Integrative Medicine appointments are privately billed for all ages. For Integrative Medicine appointments, please contact our reception team for booking.
Other Fees & Payment
Please call our reception at 08 9418 6008 for procedure fees, integrative appointment fees and other fees not stated above.
For your convenience, Sanctuary Wellness and Medical Centre processes Medicare claims online, which means patients experience the benefit of instant Medicare rebate. All accounts are payable on the day by Cash, EFTPOS, Visa or MasterCard.
Emergency
Please dial 000 or go to the nearest hospital emergency department if you/have:
- Suspect a heart attack
- Chest pains
- Severe bleeding
- Serious breathing problems
- Poisoning
- Anything you consider as life-threatening
New Patients
If you are a new patient at Sanctuary Wellness & Medical Centre and have made an appointment, we advise you to come to our Medical Centre 10 minutes earlier, so that you can complete our patient registration form.
Privacy Policy
Your medical record is treated strictly confidential in this practice. It is the policy of this practice that it will not be shared with any unauthorised person as to maintain the security of your personal health information at all times. These information is to be made available only to authorised members of staff.
Appointment
The standard appointment is around 10 to 15 minutes. Longer appointments are available. Please discuss with our friendly and helpful receptionist when you are booking your appointment.
DNA (Did Not Attend) Policy
A DNA occurs when:
- An appointment is not attended.
- The Patient has not contacted the Practice in advance to cancel it.
DNA Fee
Due to the high demand for our appointments and the high number of non-attendances and cancellations happening recently, we will charge a fee of $88 per short appointment missed or $158 for a long appointment missed for an appointment that is not attended or not cancelled within 6 hours of the appointment time. For Monday appointments, cancellations must be done by Friday and similarly for morning appointments, it must be cancelled the day before.
For integrative appointments a fee of $250 will be charged for no attendance.
No Medicare rebate will be available for DNA fee
Transfer of Records
TRANSFER OF RECORDS TO SANCTUARY WELLNESS & MEDICAL CENTRE FROM ANOTHER GENERAL PRACTICE
If you have previously attended another GP clinic for your healthcare, you might like to request that they send a copy of your medical records to us so that we have a more complete picture of your health information, such as your medications, past
history and immunisation records. If so, please contact our reception for transfer forms.
Note that your former GP clinic will only send us a copy of their records, as they will be required by law to retain all medical records or a minimum period of time.
Some GP clinics will charge you a fee for sending a copy of medical records to us. Please be aware that some GP clinics do not process these requests promptly, and it may take several weeks for your records to be sent to us.
TRANSFER OF RECORDS FROM SANCTUARY WELLNESS & MEDICAL CENTRE TO ANOTHER GENERAL PRACTICE
If you would like to move your records from Sanctuary Wellness & Medical Centre to a different GP clinic, you need to get the other medical centre to send us a request form and we will organise transfer. Please note that there will be an admin fee to cover the cost involved. You can check the duration and fee involved by calling our reception.